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Installation Instructions - Concurrent Version

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How to Install ScheduleReader™?

To start the installation of ScheduleReader™ double-clicking on the setup file or use the “Run” command from Start menu.

In order to install the application, you will need Administrator privileges on your device.

If you want to make silent installation of ScheduleReader™ from command line, please use the following commands:

For Server:

msiexec /i "path to your install folder\SR_Concurrent_9_5_2_51521.msi"/qn

ISX_CONCURRENT_SETUP=1 ISX_PORT=779 ISX_IPADDRESS=127.0.0.1 CNCRSERVER=1

For Client:

msiexec /i "path to your install folder\SR_Concurrent_9_5_2_51521.msi"/qn

ISX_CONCURRENT_SETUP=1 ISX_PORT=779 ISX_IPADDRESS=192.0.0.3 CNCRSERVER=2

To Check IP Port:

netstat -ano | find /i "779"

Note: ScheduleReader™ runs on all supported version of Windows.

Important Note 1: After installing the ScheduleReader Concurrent, on First Start, the user should be known to use Run as Admin option. This is obligatory when the Change License is used to upgrade version or reinstall application.

Important Note 2: ScheduleReader Concurrent server must be added to Windows Defender Firewall due the latest OS updates. Step-by-step process for adding the server to the Defender’s Firewall is described further in the document.

Important Note 3: The PCs must have Microsoft Visual C++ 2015-2022 Redistributable (x64) installed in order ScheduleReader to be installed correctly.

Server Installation

Step 1: Setup Welcome

Once setup is run, the initial preparations for installation begins. The setup wizard will display the Welcome dialogue box from where you can select Next to continue, or Cancel if you want to exit the setup.

Step 2: License Agreement

License agreement shows the end user license agreement for using ScheduleReader™. Read it carefully and if you agree select “I accept the terms in the license agreement”, otherwise, Cancel the installation wizard.

Step 3: Choose Application Language

From the list of available languages select your language in which application content will be presented.

Step 4: Destination Folder

Select a destination folder where ScheduleReader™ to be installed on your PC. By default, it is installed in: C:\Program Files\ScheduleReader. If you want to install application on another location click on the Change button.

Step 5: Setup Options

In Setup option dialog box you can specify whether ScheduleReader™ to be your default application for opening .xer files. Also, if you want to create application shortcut on your desktop.

Step 6: IP Address for License Manager

After selecting the language for ScheduleReader, you will need to enter the computer's IP address, on which the application is installed. Under IP/Host address field you can enter either the IP address or the Host address (DNS) Of the Server (License Manager). Under Components, please choose "Install Server" and click on the Next button.

Step 7: Windows Defender Firewall

In this step it is recommended the concurrent service automatically to be added in the Windows Defender Firewall for secure connection and communication.

Step 8: Ready to Install the Program

When you have defined with your setup preferences for ScheduleReader™ click on Install button or go Back to change any setting.

Step 9: Progress

You can see the progress in the Installation dialog. You can stop the installation by click on Cancel button. This will roll back the installation and remove all data related to this product on your device.

Step 10: Setup Completed

Once installation is completed you will get a message that application is successfully installed on your computer. Click Finish to open ScheduleReader™.

Client Installation

There are two ways for Concurrent client access:

  • Local client installation
  • Client access from a Share folder

Step 1: Local Client Installation

Repeat the procedure from Chapter 1 and when you come to Step 7, just choose the second option — Install Client. All Other Steps remain the same, except the Activation Screen on the first start for Client would not be prompted.

Activating Schedule Reader

Product Activation

ScheduleReader™ trial version can be used up to 15 days. Once trial version has expired, you should activate the application by providing your License key.

Product activation can be performed:

  1. Over Internet/Network
  2. Via Email – send an email at [email protected] along with your Request File that is automatically generated by the application and wait our support team to send you the Response File for activation.
  • Save the attachment from the e-mail on location on your PC. Start the activation procedure once again. Select the “Import response file to activate the product” radio button. Browse the file that you have previously saved and complete the activation procedure.

Note: If you reinstall the operating system on your device, change any computer components or change your computer, you will require a new installation of the product. In this case, please contact our Customer Service representatives on [email protected] to help you reactivate your license for ScheduleReader™.

Add Concurrent Server to Windows Defender Firewall

With the latest Windows 11 updates, it is crucially to add the concurrent server to the Windows Defender firewall. It allows the application to communicate the through Windows Defender Firewall:

To perform this action, please follow the next instructions:

  1. Open the Control Panel and click on the System and Security
  2. Select the Windows Defender Firewall and Allowed an app through Windows Firewall
  3. Click on the “Change settings” button
  4. Click on the “Allow another app…” button.
  5. In the newly opened window, click on the “Browse…" button. Usually, the location of the concurrent server is: “C:\Program Files\ScheduleReader. Enter the folder and select the “ConcurrentLicenseService64.exe”. After inserting the application, the window should look like the image below.
  6. After clicking on the “Add” button, the server will be displayed in the allowed applications that can communicate through Windows Defender.
  7. At the end, click on the “Ok” button.

How to Uninstall ScheduleReader™?

To uninstall ScheduleReader™ follow these steps:

  1. Right-click the Start button and choose the Control Panel from the pop-up menu.
  2. When the Control Panel appears go to Programs and Features category and choose Uninstall a Program.
  3. Find the ScheduleReader™, click once to select it, and then click Uninstall.